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Can't Login? Try this! Posted on 08/07/2018
If you are attempting to login and you are having difficulty, please try the following:

1. Click the "Forgot Username" button on the left hand side of the login screen. Enter your First Name, Last Name, and Email and then click "Submit".

2. Click the "Forgot Password" button on the left hand side of the login screen. Enter your Org Code, Username, and Email, and then click "Submit".

3. Using the recovered credentials, attempt to login to the system.

4. If you are still unable to login, please contact ImmTrac2 via email at ImmTrac2@dshs.texas.gov. Include your username, org code, and specific issue in the email.


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